Frequently Asked Questions
Answers to common questions about donating.
Donations
Yes. We are registered under Section 80G of the Income Tax Act. Donations are eligible for a 50% deduction. Tick “I want an 80G tax receipt” and provide your PAN at checkout.
Immediately. Your receipt is emailed as soon as your payment is confirmed and you can also download it from the thank-you page.
Absolutely. Payments are processed by RBI-authorised, PCI-DSS compliant gateways (Razorpay and Cashfree). We never see or store your card or bank details.
Yes. Tick “Donate anonymously” at checkout and your name will be shown as “Anonymous” on the campaign page. We still need your details to issue a receipt.
Payments
UPI, debit and credit cards, net banking and popular wallets.
Failed payments are automatically refunded by your bank within 5–7 working days. If not, contact us with your order number and we will help.
Yes. Our bank details are in the website footer. After transferring, email us your details and transaction reference so we can issue a receipt.
About us
We post regular updates with photos on every campaign page and publish audited accounts every year on our Transparency page.
Can’t find your answer? Contact us.